Attended Automation


Even after you’ve offloaded repetitive, rules-based tasks to your virtual workforce, many business processes will continue to be done by people. With attended automation you ensure that the tasks done by employees will also be executed quickly, error free and in compliance with corporate policy.

Capable of supporting both the front office and back office processes, Kryon’s Leo Platform provides a greater ROI on your automation investment by delivering corporate-wide business process improvement.


1 | Desktop Automation

Users can choose to automate ‘swivel chair’ activities, such as form completion or data transfer from one system to another, so they can engage with customers with Leo automates these tasks for them.

2 | Application Guidance

Leo navigates the user through their business process in the live application step-by-step. Ideal for new employees or when rolling out new systems/applications in an organization.

3 | Sensors

Leo sensors ensure that business processes are executed correctly, in compliance with company policy by silently monitoring task execution on the desktop. If an issue occurs, Leo will alert the user and offer attended automation to ensure the task is done correctly, in the most efficient manner possible.

  • Supports Any Application
    Web based, Desktop, Emulators (mainframes), Java, .NET, HTML, etc.
  • Requires No Integration
    Using visual recognition capabilities, Leo “understands” the user’s screen just like a human would. It thus requires no integration to the supported application, and leaves no footprint in the application.
  • Cross-Application Support
    Leo supports users throughout the entire process, including when crossing between systems and applications.
  • Do It mode
    Unique to Leo. Leo drives the live application for the user, pausing only when the user’s input is required.
  • Guide Me mode
    Just like a GPS, Leo shows the way inside the live application and the user follows.
  • Pull and Push Support
    Leo supports users when they know they don’t know (by searching and pulling support processes) and when they don’t know they don’t know (by pushing support interventions at the time of need to the user’s desktop).
  • Powerful Search Engine
    A linguistic-based search engine allows easy and flexible search for support processes.