Introducing the first collaborative human-robot workforce
Traditional RPA enables repetitive, rules-based tasks to be offloaded to a robotic (software) workforce for execution on virtual machines, where they will be processed more efficiently and with greater accuracy than if done manually. However, such tasks generally represent only a small portion of the end-to-end business process. Using Kryon’s unique Hybrid RPA solution, these same benefits can be reaped throughout the entire business process regardless of whether a person or robot is executing the task. Furthermore, Kryon’s solution enables tasks to be passed back and forth between the two workforces with full visibility to create a collaborative interaction between human and virtual workers. The result is a genuine end-to-end solution that will create a truly unified workforce comprised of people and robots that maximizes efficiency, scalability, and flexibility.
With Kryon’s new Hybrid RPA solution, people can initiate processes and then seamlessly pass tasks within the process to a robot for action as needed. The robot will then execute the process and notify the employee of the status of the task on a personal desktop queue. This expedited offloading process allows the employee to concentrate on higher-level, creative, more strategic tasks that are a better fit for people. Once the robot has successfully executed the offloaded task, the person will be notified instantly and can continue the next step in process if/as needed.