The Leo Performance Assurance solution is an enterprise-ready platform.
The platform is easy to deploy, supports virtual environments, is secure and has no footprint on the organization’s core business applications. The solution is comprised of three main components: Leo Player, used by end-users to gain access to real-time, in-application support processes; Leo Studio, used by the organization SMEs and content authors to create guidance and automation support processes; and the Leo Server, which is the platform’s main content repository.
The Leo Server goes beyond serving its main functionality as a central repository for support content. The Leo Server is also responsible for managing and controlling security and access to content. It makes relevant content available for privileged users while blocking others. It can seamlessly integrate with the organization’s Active Directory to enable single-sign-on (SSO) authentication.
In addition, the server collects usage statistics and makes insightful analytics available to the solution administrators through a collection of configurable canned reports.
The platform is flexible and extendable, can be installed on premises, or on a private or public cloud. Leo Server can also be hosted and managed by Kryon Systems or one of its partners.