This short video clip demonstrates Leo support in a DO IT mode.
This short video clip demonstrates Leo support in a GUIDE ME mode.
This video clip demonstrates how Leo Studio is used to create support processes.
Dr. Marc Rosenberg is a leader in the world of training, organizational learning, e-learning, knowledge management and performance improvement.
In this recorded interview, Marc discuss the importance and the essence of Performance Support and how organizations can improve their business results when successfully deployed.
Allison Rossett has been a professor of educational technology at SDSU for many decades. Allison conducted research, consulted and written books on learning, design and performance support.
In this interview, Allison is discussing the essentials of Performance Support and her impressions from Leo Performance Support Solution.
This 3:30 minute clip provides a quick peek at the Leo Performance Support solution.
This 2:00 minute clip provides a quick peek at the Leo Robotic Process Automation solution.
This recorded demonstration presents Leo support for salesforce.com.
This video clip demonstrates how Leo reduces call average handling time by allowing agents immediate access to information and by delivering real-time, in-application automation.
This video clip demonstrates how Leo improves contact center FCR rate by delivering the necessary knowledge and information to agents desktop at the moment of need
This video clip demonstrates how Leo improves quality of service as well as contact center efficiency by minimizing agent mistakes in real time in production environment.
This video clip demonstrates how Leo is used to identify up/cross selling opportunity and automatically navigate salesforce.com to assist the agent fulfill the sale.
This video clip demonstrates how Leo is used to identify up/cross selling opportunity and guide the user through salesforce.com until successful task completion