This NEAT Evaluation study examines why Kryon was chosen as a leader in Bot / Human Co-Working SSC Capability, Ability for Business Owners to Develop Automations, and Ease of Intelligent Automation Adoption & Scaling.
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“Kryon has a vision to enable seamless collaboration between human and digital workers and aims to achieve this vision through a cloud-based RPA platform with integrated capabilities to identify, optimize, and automate processes at scale. Expansion of its client base, value delivered to clients, and investments in developing differentiated capabilities such as Kryon Process Discovery™ and cloud-based offerings have contributed to its increased market impact and reinforced its position as a Major Contender on the 2019 RPA Products PEAK Matrix.”
“NelsonHall rated Kryon as a Leader in Intelligent Automation Platforms due to its automated discovery and bot development canvas supporting clients’ use of attended and unattended bots. In particular, clients called out Kryon’s user friendly platform and strong support which empowered its users to identify applicable processes and create bots.”
“We are decreasing manual, non-value-generating processes. This is one of our main goals, because we see that we have good employees with good knowledge, and we can use them for more value-generating processes that offer greater benefit to the company.”
“Kryon gives us the ability to grow our productivity and sales with the same number of CSRs. And just as importantly, it enables us to give our customers better service, because it works so quickly and without errors.”
“After running Process Discovery, the Kryon system reported that Wyndham could reduce the duration of the process by 50% if it were automated, which would let franchisees open properties sooner."
“So far, we have implemented in production dozen of Kryon RPA business processes with several robots doing each process, and they are a big success… For example: handling a mortgage request, closing current account and handling ATM complaints we can clearly see the daily improvement - this is done, of course, while a human is working 8-9 hours per day and a robot can potentially work for almost 24 hours… In the mortgage request process each robot is handling around 80-100 requests a day while a human is doing around 40… “
“The main business value that RPA has brought Mimun Yashir has been felt in several realms. At the most basic level of ROI, our use of RPA has brought us the equivalent of 1,500 work hours [per month], which translates to approximately 1.5 million shekels [$420,000] per year. But more importantly, I think our workers have benefited from it, as they are free to do more interesting types of work.”
“Kryon’s Robotic Process Automation product was a real game-changer for The Cashroom as the platform does not require IT applications developers to create the automated processes, allowing business users to create, test and run the processes within the space of a few weeks. We were impressed with the speed at which we were able to use Kryon’s Robotic Process Automation meaningfully and the functionality available to us.”
“Kryon’s Robotic Process Automation solution stood out from the rest due to their intuitive platform, on-demand and friendly support, and extensive capabilities. With Kryon, we’ve been able to automate complex everyday activities and we plan to expand RPA to other departments at Ferring.”
“The impact of Robotic Process Automation within Optus Wholesale has been significant. Kryon has helped carry out 80,000 successful National Broadband Network transactions, ranging from feasibility to fulfillment to completion. Orders that would traditionally take four days can now be completed in one. These types of capabilities enable Optus to focus on continually improving the user experience, at the same time as delivering a superior service.”
“Kryon’s solution stands apart for its user-friendly, fit-for-purpose platforms, including its simplified visual recognition approach to automation. Coupled with its professional service support, Kryon has proved to be a valued partner in establishing an RPA framework that is strong and self-sustaining.”