Shorten processing time, prevent errors, boost customer satisfaction, and cut costs
Traditional claims processing is a highly manual, time-consuming and error prone process. Many insurance companies are plagued by long processing times and process inefficiencies, which often lead to unsatisfied customers.
Various strategies have been adopted in recent years to reduce human intervention in these processes. Some involve adding advanced functionality to existing, decades-old legacy platforms.
Other approaches call for investments in new auto-adjudication platforms that are more agile and effective. These approaches, however, can be cost prohibitive and can take several years to implement.
Newer technologies, such as Robotic Process Automation (RPA), are potent enough to make a transformational impact on claims administration. Where other solutions fail, RPA shines by bringing the much-needed speed, accuracy and cost-efficiency that are key to conducting effective and streamlined claims processing.
Low-touch
Unlimited Ability
Expedited
Automation of
A leading global insurance provider processes 1000s of insurance claims weekly. A pdf claim document can contain up to 70 pages and claims processors need to examine each page to verify the ID – an extremely time-consuming, manual process.
Kryon Robots can look for the ID on each page then save the file in a way that allows claims processors to open the file and go directly to the required page without searching through the entire document.
