Kryon V-Bot Automates Large-Scale Scheduling of COVID-19 Vaccinations in Clalit Health Care
RPA Innovator Enables Clalit Health Services to Schedule 100,000 Vaccination Appointments in a Single Day; Now Available Globally
NEW YORK — January 27, 2021—Kryon®, the leading full-cycle automation solution provider known for its customer-centric approach to robotic process automation (RPA) and process discovery, today announced the worldwide availability of its new, off-the-shelf bot, V-Bot. This software bot accelerates and streamlines the scheduling of hundreds of thousands of patient appointments to receive the two-shot vaccine for COVID-19. Clalit Health Services, the largest healthcare provider in Israel, has already used the Kryon V-Bot to schedule more than 100,000 vaccine appointments per day and more than 3,000,000 appointments since the beginning of the vaccination operation. Israel leads the world in COVID vaccinations having already vaccinated over 30% of its 8.5 million citizens.
“Kryon is proud to help Israel mobilize the world’s fastest and most extensive COVID-19 vaccination drive. Our mission now is to replicate this success on a global scale. By automating the multi-step process of scheduling vaccine appointments, Kryon’s scalable V-bot can easily support this critical effort and get the vaccine first to people who need it most, and then to the population at large,” said Harel Tayeb, CEO of Kryon. “A worldwide vaccine rollout has presented healthcare organizations with an unprecedented number of operational problems. Automation is the only way to improve efficiency and ensure the maximum number of people receive vaccinations in a timely manner.”
The logistical challenge facing healthcare organizations attempting a controlled COVID-19 vaccine roll-out are astounding. Many hospitals, healthcare providers and HMOs receive vaccines with little notice, placing enormous stress on support staff to schedule last minute appointments and use every available dose. By automating scheduling based on eligibility criteria, the burden is lifted allowing them to focus on areas that require a human touch, like patient care and service.
“We are executing the world biggest vaccination operation, here in Israel. And as the biggest health care organization in the country we aim to provide the best seamless and personalized customer experience to our members,” said Liora Shechter, VP Digital & Technology division at Clalit Health Services. “Automation helps us to roll out Clalit’s digital transformation agenda.”
“We were faced with the huge challenge of rolling out hundreds of thousands of vaccines to our members at an extremely rapid pace,” said Ofer Bar, CTO Internet at Clalit Health Services, “With 100 bots now working to efficiently schedule vaccine appointments, we have realized the how quickly we can create new automations, and we launched more additional initiatives to streamline patient records management across various systems.”
Kryon is offering the V-Bot to all healthcare providers to expedite the required double-appointment setting. The purchase of Kryon V-Bot includes an unlimited amount of software bots to assist in the mass scheduling. Further, Kryon will also customize the automation workflow of an organization’s patient scheduling process based on an individual organization’s structure and needs.
For more information about the Kryon V-Bot and how it helps healthcare organizations, contact Kryon.