RPA CoE:
Creating an RPA Center of Excellence (CoE) can significantly improve your organization’s ability to achieve its automation goals, ensuring you reap the full value an RPA solution has to offer. And, maximizing your ROI.
Simply put, a CoE enables companies to better gather, assess and manage the necessary knowledge and capabilities needed to effectively deploy an RPA solution, and provides guidelines to overcome any challenges that surface along the RPA journey.
Training for Success
Kryon is committed to providing intelligent RPA solutions that make digital transformations faster and easier. Part of that involves helping organizations create their RPA “A-teams.” From implementation, management to advancing automation company-wide, our experts will train your team onsite on everything you need to get your RPA up and running in just one week. Because every organization has different needs and changes are inevitable, we provide ongoing support during the onboarding period to make sure your RPA operating team never misses a beat.
As Kryon RPA is designed for business users, our onboarding time is unparalleled in the industry – ensuring that your RPA team is completely self-sufficient in a matter of weeks.
Contact us to learn more.
Building Your RPA CoE?
Here’s a guide to get you started
Assemble a Robotics Team
Your robotics team is tasked with ensuring that RPA projects adhere to standard processes and procedures, measure business metrics and performance goals, and meet your organization’s needs and objectives, including ROI and customer satisfaction.
The robotics team should include professionals who can understand the obstacles, opportunities, and benefits of RPA for the entire company. For example, the robotics team should include both process owners who can choose the appropriate processes for automation and validate technical elements, and SMEs that can establish the business case and show its value to stakeholders throughout the company.
Formulate a Sound Strategy and Roadmap for Success
It is important to set the key objectives for successful RPA implementation upfront. Your business case should be based on a comprehensive plan that highlights the broader prospect and long-term results of RPA, rather than being solely based on the initial project. This plan should include technical, organizational and cultural aspects of the program.
Important factors to consider:
- What model do I want to implement (extend pilot in one department or involve several departments from the beginning)?
- How should I structure the CoE (reporting to, centralized or decentralized, per organization or per geography, connections/reporting between departments)?
Create an Effective Governance Process
Building an effective governance process includes gathering the resources and setting the specific guidelines and steps that are necessary for the CoE to facilitate collaboration and communication across the company.
Steps include:
- Process selection and prioritization guidelines
- Maintenance of knowledge centers and support documentation
- Establishing a change management program to help the company manage the impact of RPA
- Setting measurable KPIs for your automated processes for performance evaluation
- Determining best practices and lessons learned that can be applied in the future
Aim for Continuous Improvement
RPA is evolving at a fast pace and how it differs from past practices and use cases needs should be understood and planned for accordingly. The CoE is charged with being on top of these developments and ensuring that the organization’s RPA activities, practices, and implementations consider and reflect new advancements.
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Featured Resources
6 Questions for Setting-up Your RPA Center of Excellence
Download our CoE infographic to learn how to build a center of excellence to meet your automation goals.
Choosing the Best Processes for RPA
Simple or more complex processes? Determine which of your rules-based processes will offer the most value from robotic process automation.
Kryon RPA for Finance
See how Kryon helps financial institutions cut processing time, save costs and resources, and eliminate human error.
Kryon Intelligent RPA Solutions
Delivering Continuous Process Optimization
Process
Discovery
Identify all of your processes that should be automated for time and cost savings, and let us generate automation workflows for you.
Unattended
Automation
Offload mundane, repetitive and time-consuming business processes to your Kryon virtual workforce for quick and efficient execution on a virtual server.
Attended
Automation
Kryon Robots empower employees to complete tasks with greater speed, accuracy and efficiency, guiding them through processes or automating “swivel chair” activities.
Hybrid
Automation
Kryon enhances productivity at every step of your business processes by enabling collaboration between your virtual and human workforces.
