Creating an RPA Center of Excellence (CoE) can significantly improve your organization’s ability to achieve its automation goals, ensuring you reap the full value an RPA solution has to offer. And, maximizing your ROI.
Simply put, a CoE enables companies to better gather, assess and manage the necessary knowledge and capabilities needed to effectively deploy an RPA solution, and provides guidelines to overcome any challenges that surface along the RPA journey.
Kryon is committed to providing intelligent RPA solutions that make digital transformations faster and easier. Part of that involves helping organizations create their RPA “A-teams.” From implementation, management to advancing automation company-wide, our experts will train your team onsite on everything you need to get your RPA up and running in just one week. Because every organization has different needs and changes are inevitable, we provide ongoing support during the onboarding period to make sure your RPA operating team never misses a beat.
As Kryon RPA is designed for business users, our onboarding time is unparalleled in the industry – ensuring that your RPA team is completely self-sufficient in a matter of weeks.
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Your robotics team is tasked with ensuring that RPA projects adhere to standard processes and procedures, measure business metrics and performance goals, and meet your organization’s needs and objectives, including ROI and customer satisfaction.
The robotics team should include professionals who can understand the obstacles, opportunities, and benefits of RPA for the entire company. For example, the robotics team should include both process owners who can choose the appropriate processes for automation and validate technical elements, and SMEs that can establish the business case and show its value to stakeholders throughout the company.
It is important to set the key objectives for successful RPA implementation upfront. Your business case should be based on a comprehensive plan that highlights the broader prospect and long-term results of RPA, rather than being solely based on the initial project. This plan should include technical, organizational and cultural aspects of the program.
Important factors to consider:
Building an effective governance process includes gathering the resources and setting the specific guidelines and steps that are necessary for the CoE to facilitate collaboration and communication across the company.
RPA is evolving at a fast pace and how it differs from past practices and use cases needs should be understood and planned for accordingly. The CoE is charged with being on top of these developments and ensuring that the organization’s RPA activities, practices, and implementations consider and reflect new advancements.
6 Questions for Setting-up Your RPA Center of Excellence
Download our CoE infographic to learn how to build a center of excellence to meet your automation goals.
Choosing the Best Processes for RPA
Simple or more complex processes? Determine which of your rules-based processes will offer the most value from robotic process automation.